[Solved] Checking for an update failed

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cherkiss
Posts: 7
Joined: Sat Jan 30, 2021 1:10 pm

[Solved] Checking for an update failed

Post by cherkiss »

When I open my Writer and go to Help and Check for updates...I ALWAYS get Checking for an update failed. WHY? It is saying Error reading data from the Internet. Server error message: .

I'm not having any internet issues ...so is this an open office server error because I download everyday...in fact I just updated one of the browsers I use, utilizing their update button. My version is 4.1.6 and says it's from 2018...so I figured it was time to check...hahahaha And I did see Apache OpenOffice 4.1.11 released...how do I get it updated?
Last edited by MrProgrammer on Thu Mar 03, 2022 5:04 pm, edited 4 times in total.
Reason: Moved from Writer forum to Install, setup and troubleshooting; Tagged ✓ [Solved] -- MrProgrammer, forum moderator
All my best to you.

Cheryl Kissell
Win 10 Open Office 4.1.6
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robleyd
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Posts: 5275
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: Update not Working

Post by robleyd »

This was a known issue up until the release of AOO 4.1.8 where the issue was fixed - see [Issue] Check for Updates feature fails

Latest version of AOO is 4.1.11; if you need to update to that get it from http://www.openoffice.org/download/
Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.8.3.2; SlackBuild for 24.8.3 by Eric Hameleers
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Roses are Red, Violets are Blue
Unexpected '{' on line 32
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MrProgrammer
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Joined: Fri Jun 04, 2010 7:57 pm
Location: Wisconsin, USA

Re: Update not Working

Post by MrProgrammer »

Hi, and welcome to the forum.
cherkiss wrote:I ALWAYS get Checking for an update failed. WHY
Issue 127789 - update error(s) including program and extension
Fixed here: Apache OpenOffice 4.1.8 released
cherkiss wrote:how do I get it updated?
Download Apache OpenOffice and select Download Full Installation to install 4.1.11 on top of 4.1.6

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the subject field. Select the green checkmark icon at the same time.
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.7.1, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
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