[Dropped] Avery 5162 labels print wrong with OO 4.1.15

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RoseWind
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[Dropped] Avery 5162 labels print wrong with OO 4.1.15

Post by RoseWind »

The two files for two different Avery label sizes no longer print correctly. These used to line up and print correctly on letter size sheets of labels: Templates 5162, and another one.

I started by creating a new Label file, with new text & an image, synchronized the labels, and at a quick look it seemed fine. BUT it printed about 1/2 inch below the actual label start, so all labels were off by that amount. The page settings all seemed OK, EXCEPT the page size which was set to 10.45 long not 11". When I tried changing that the page went to single column (for this 2 column label).

Checking existing files of previously working labels with print preview more carefully and they appear to be "broken" also, starting too low down on the page. Header is off, top margin set to correct size, so I am clueless.
Last edited by MrProgrammer on Fri Mar 08, 2024 6:10 am, edited 2 times in total.
Reason: Dropped: No response from RoseWind
OpenOffice 3.2.1 on Windows XP
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MrProgrammer
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Re: Avery labels print wrong with OO 4.1.15

Post by MrProgrammer »

RoseWind wrote: Thu Feb 29, 2024 1:32 am These used to line up and print correctly on letter size sheets of labels …
Used to line up when? Yesterday? Before you installed 4.1.15? Before you got a new printer? Before you updated Windows? When you used OpenOffice 3.2.1 on Windows XP (shown in your forum signature) back in 2010?

RoseWind wrote: Thu Feb 29, 2024 1:32 am BUT it printed about 1/2 inch below the actual label start, so all labels were off by that amount.
I downloaded the Avery 5162 template from their website. It seems to match the dimensions for the labels created with File → New → Labels → Labels → Format → Sheet → Brand → Avery Letter Size → Type → 5162 Address → Format.
Avery 5162.gif
Avery 5162.gif (54.33 KiB) Viewed 1669 times

Take your labels and measure them with a ruler. Does the first label begin .83 inches (21.2 mm) from the top of the page? Does all the other spacing from the picture above match your physical labels?

RoseWind wrote: Thu Feb 29, 2024 1:32 am … with new text & an image …
Are you sure the image isn't causing the fields to print down too far? You should attach a your label document demonstrating the situation (remove confidential information then use Post Reply, not Quick Reply, and don't attach a picture instead of the document itself). We only need one page with half a dozen labels. The attachment size limit is 128K.

RoseWind wrote: Thu Feb 29, 2024 1:32 am When I tried changing that the page went to single column (for this 2 column label).
That happens for me if I set the page width (Format → Page) to 8.5 inches. The label wizard seems to think the page should be 8.55 inches wide to accomodate two labels across the page, even though the brand I selected is Avery Letter Size, which would be 8.5 x 11 inches. But with page width 8.5, Writer believes only one label across fits and puts them in a single column. I don't understand why Writer thinks two labels will be larger than 8.5 inches across. The left one would be from (left margin) 0.16 to 4.16 and the right one from (left margin + horizontal pitch once) 4.34 to 8.34, measured from the left edge of the page.

My printer is going to use whatever paper is in it, so the 8.55 page width from the label wizard isn't really a problem. I don't know how your printer will react. If your printer doesn't like the size mismatch you could make a PDF of the document (before changing the page size) and try printing that. To avoid wasting labels I print on plain paper until the result matches the labels that I have.

RoseWind wrote: Thu Feb 29, 2024 1:32 am Header is off …
I don't know what that means.

RoseWind wrote: Thu Feb 29, 2024 1:32 am Checking existing files of previously working labels with print preview more carefully and they appear to be "broken" also …
Same printer or a new one? If old documents which used to print correctly no longer do so, that suggests a printer problem of some kind, perhaps a change to printer settings. I can't help with that, of course, since I don't have your printer and don't run Windows. If this were happening to my printer, I would make a PDF of the document and use tools I have on MacOS to measure the placement of the text on the PDF page. Then I'd print the PDF on my printer and measure where it printed. If the measurements differ, I'd be looking at my printer settings dialog for the cause. For example, some printer dialogs allow one to scale the document when it is printed. So if set to 75%, the printing will be smaller than the actual document. But when the paper in the printer is a sheet of labels, anything other than 100% will cause the lines not to match the label placement on the sheet.
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AOO 4.1.7 Build 9800, MacOS 13.7.1, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
Bill
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Re: Avery 5162 labels print wrong with OO 4.1.15

Post by Bill »

Try changing the top margin.

A forum search for "5162" found this:

Re: Labels and margins
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MrProgrammer
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Re: Avery 5162 labels print wrong with OO 4.1.15

Post by MrProgrammer »

I built and attached an Avery 5162 template using a table with linked, protected sections. When I use File → Print for the attachment, the data is positioned correctly for Avery 5162 labels. The page size is 8.5 by 11 inches. This worked for me, but unless you're fairly familiar with Base and database fields it will be easier for you to use File → New → Labels with an updated top margin, Bill's suggestion. My table template layout is what I get with selecting Avery 5162 in that dialog except the page is Letter size. I just did this to see if the concept would work in this situation. The same problem which causes your lines to print in the wrong location on the page might affect my attachment too.

I didn't have your Base data source for my test so I used the Bibliography:biblio table that's distributed with OpenOffice (Writer → Tools → Bibliography Database). To use your data source you'll need to remove my database fields in the upper left cell of the table, then use View → Data Sources and pull those fields into that cell. Copy the upper left fields to the other table cells with Tools → Update → Update All.

Use View → Field Names, then remove the Next Record fields for Bibliography and insert one for your data source in the upper left table cell (Insert → Fields → Other → Database → Type → Next Record → Database selection → Select your table or query → Insert → Close). Put that field after (not in) the section in every table cell except the bottom right one. After inserting it in the upper left cell you can use copy/paste.
Avery 5162.ott
(10.98 KiB) Downloaded 89 times

[Solved] Bug in custom labels section
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If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the Subject field. Select the green checkmark icon at the same time.
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.7.1, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
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