Harvesting UX Data

Request For Enhancement, User feedback candidates for wiki
Post Reply
User avatar
RGB
Posts: 1456
Joined: Mon Oct 08, 2007 1:34 am

Harvesting UX Data

Post by RGB »

Kevin Grignon started a page on the project wiki to gather user experience (UX) feedback from different sources and that of course include a section for the forums.

IMO, this is just a first step to help close the gap between users and developers. Someone interested on helping? Discussing changes and adding links to those discussions is a good step forward.
There are two types of people: those who believe that there are two types of people and those who do not.

openSUSE Leap with KDE Plasma / LibreOffice
User avatar
Hagar Delest
Moderator
Posts: 32857
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Harvesting UX Data

Post by Hagar Delest »

RGB wrote:IMO, this is just a first step to help close the gap between users and developers.
+1.
Good idea. What is expected? To tell users who ask for such improvements in the forum to create a wiki account and file it themselves (poor success I fear) or that they PM a Volunteer (agreeing in this topic such role) who will do the wiki part?
LibreOffice 24.8 on Xubuntu 24.10 and 24.8 portable on Windows 10
User avatar
RGB
Posts: 1456
Joined: Mon Oct 08, 2007 1:34 am

Re: Harvesting UX Data

Post by RGB »

I think it is up to us to agree on a method.

One possible way is to open a dedicated subforum (here at "Site Feedback", maybe?), to discuss suggestions, maybe bug reports and other ideas, and if a thread goes well then report it.

We did a small experiment on the ES forums that I think was quite successful (a couple of bug reports, tons of translation fixes and a small feature request)... but we are a small group, here maybe we have the "critical mass" to start this with more strength and continuity.
There are two types of people: those who believe that there are two types of people and those who do not.

openSUSE Leap with KDE Plasma / LibreOffice
User avatar
Hagar Delest
Moderator
Posts: 32857
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Harvesting UX Data

Post by Hagar Delest »

I think we should even open a forum in Community in parallel with General Discussion and Site Feedback to avoid making it a sub-forum (too much hidden).
That could be an entry point for people wanting to participate more directly to the improvement of the project.
LibreOffice 24.8 on Xubuntu 24.10 and 24.8 portable on Windows 10
User avatar
RoryOF
Moderator
Posts: 34791
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Harvesting UX Data

Post by RoryOF »

I agree - open a dedicated Forum and as feasible proposals arise (not "blue sky" proposals") and crystalise, we can raise a bug or post them to the mailing lists.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
User avatar
RGB
Posts: 1456
Joined: Mon Oct 08, 2007 1:34 am

Re: Harvesting UX Data

Post by RGB »

Hagar Delest wrote:I think we should even open a forum in Community in parallel with General Discussion and Site Feedback to avoid making it a sub-forum (too much hidden).
That could be an entry point for people wanting to participate more directly to the improvement of the project.
+1
It seems we have a plan... :mrgreen:
There are two types of people: those who believe that there are two types of people and those who do not.

openSUSE Leap with KDE Plasma / LibreOffice
robweir
Posts: 51
Joined: Tue Feb 14, 2012 10:10 pm

Re: Harvesting UX Data

Post by robweir »

RGB wrote:I think it is up to us to agree on a method.
Is there any facility in phpBB, natively or via an extension, for tagging a post?

Having something like that, especially if we can search for it, would be idea. Then we could tag posts as "feature idea", "FAQ candidate", "possible volunteer", etc.

-Rob
OOo 3.3.0 through AOO 4.0.1 on Windows XP/7/8/8.1 and Ubuntu 12.04
Apache OpenOffice Committer/PMC
User avatar
RGB
Posts: 1456
Joined: Mon Oct 08, 2007 1:34 am

Re: Harvesting UX Data

Post by RGB »

robweir wrote:Is there any facility in phpBB, natively or via an extension, for tagging a post?
AFAIK, not native but there are several MODs that provide the functionality. I do not have the technical background to know which one is the best one, though.

A phpBB based forum with a working tag system is the KDE Community Forum.

(BTW, they have a button to tag threads as solved... that would be nice...)
There are two types of people: those who believe that there are two types of people and those who do not.

openSUSE Leap with KDE Plasma / LibreOffice
User avatar
Hagar Delest
Moderator
Posts: 32857
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Harvesting UX Data

Post by Hagar Delest »

As a starter, we could add some tags at the beginning of the topic title like: [RFE], [FAQ], ...

Have created the new forum, moved this topic inside and made it a sticky as an explanation of this forum. If someone spots an existing topic worth moving here, just report it.
LibreOffice 24.8 on Xubuntu 24.10 and 24.8 portable on Windows 10
Post Reply